Returns and complaints

KVASARO / Order support

If you want to withdraw from your purchase, submit the return below. You do not need to give a reason. You can also email your statement to business.kvasaro@gmail.com.

Submit a return

We use the form details to handle your return. Privacy policy.

How to send your parcel

  1. Pack the productsPack the returned products and include your order number. Keep the shipping receipt.
  2. Send the parcelChoose any carrier and pay for return shipping when sending the parcel. Send via Polkurier
  3. Send to our returns address
    KVASARO sp. z o.o.
    ul. Suwak 4, lok. 31
    02-676 Warszawa
    Polska

Send the products without undue delay, no later than 14 days after notifying us of your withdrawal. For an ordinary return without a defect, the buyer pays the direct return-shipping cost. Full returns policy.

Is the product faulty or not as described? Submit a complaint — KVASARO covers the cost of a justified complaint. Contact us.