KvasaroVersion of 17 October 2026. The Polish version governs sales to customers in Poland; this English version is provided for convenience.
Seller and contact
kvasaro.com is operated by KVASARO SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, ul. Hoża 86, lok. 410, 00-682 Warszawa, Poland, KRS 0001264777, NIP 7011330331, REGON 54567713700000, share capital PLN 5,000. Contact: business.kvasaro@gmail.com. Returns address: ul. Suwak 4, lok. 31, 02-676 Warszawa, Poland. Collection in person is unavailable.
Products, prices and ordering
Check the product description, variant, identifier, price, safety information and availability before buying. Prices are in PLN and include 23% VAT. Product and delivery charges are shown in the cart and immediately before placing an order. You may check out as a guest.
Select products, enter the information needed for delivery, choose a payment method and review the order. The final button clearly states the obligation to pay. We email an order acknowledgement. A sales contract is formed when we confirm acceptance of the order for fulfilment. If fulfilment is impossible, we will inform you and return any payment received.
Payment and delivery
Online payments are processed by Stripe; the shop does not store complete card details. Delivery to addresses in Poland is available by InPost or DPD courier, or to an InPost parcel locker selected on the map. InPost parcels are dispatched under our direct InPost contract, and DPD parcels through Polkurier. Base delivery costs PLN 9.99, or is free when the value of goods after discounts is at least PLN 90.00. Cash on delivery is available for InPost and DPD courier deliveries, with an additional PLN 17.00 surcharge even when base delivery is free. Total delivery charges for cash on delivery are PLN 26.99 below the PLN 90.00 threshold, or PLN 17.00 at or above it. The final cost is shown before placing the order.
Product pages may show an estimated delivery day and a business-day dispatch cutoff. These are estimates and depend on payment, carrier collection and the delivery address. The fulfilment deadline is stated in the order confirmation; unless another period is agreed, delivery is made without undue delay and no later than 30 days after the contract is formed. The risk of accidental loss passes to a consumer when they take possession of the goods.
Withdrawal
A consumer may withdraw from an online sales contract without giving a reason within 14 days of receiving the goods, or the last item if items arrive separately. Send a clear statement to the email or postal address above. You may use the model wording below, but it is optional. We will confirm receipt of a statement sent by email. Return the goods to ul. Suwak 4, lok. 31, 02-676 Warszawa without undue delay and no later than 14 days after withdrawal. You bear the direct cost of return shipping for an ordinary withdrawal; this does not affect the rules for complaints about non-conforming goods.
We will refund payments received, including the cost of the least expensive ordinary delivery option offered, within 14 days of receiving the withdrawal statement. We may withhold the refund until receiving the goods or proof of their dispatch, whichever occurs first. The refund uses the original payment method unless another no-cost method is agreed. You are liable for a reduction in value caused by handling beyond what is necessary to establish the goods' nature, characteristics and functioning.
Model withdrawal statement: “I withdraw from my contract for the sale of the following goods: [name]. Order/receipt date: [date]. Name: [name]. Address: [address]. Date: [date].” Send it to business.kvasaro@gmail.com or the seller's postal address.
Complaints
For goods that do not conform to the contract, contact business.kvasaro@gmail.com or write to us. Describe the issue and your request; a receipt is not required to make a complaint. Consumers may request repair or replacement, and, in statutory cases, a price reduction or withdrawal. The seller is generally responsible for lack of conformity for two years after delivery. We respond within 14 days. The seller bears justified complaint costs. Any guarantee does not restrict statutory rights.
Account and final provisions
An account is free and optional. You can ask us to close it; legally required purchase records may remain. Do not provide unlawful content or interfere with shop security. See our privacy policy and cookie policy. Polish consumer assistance and out-of-court dispute-resolution channels are available. Polish law applies without restricting mandatory consumer rights.
Purchases related to a sole trader’s business
Statutory withdrawal and conformity rights also apply to a natural person making a purchase directly related to their business when the contract is not of a professional nature for that person, under Article 7aa of the Polish Consumer Rights Act. Providing a tax identification number alone does not exclude these rights.
Technical requirements and electronic services
The shop requires an internet-connected device and a current browser supporting HTTPS. Interactive cart, forms and payment functions require JavaScript and necessary cookies. An email address is needed for order confirmations and account services. Accounts are free, continue for an indefinite period and may be closed by contacting the shop. Complaints about account or form operation can be sent to business.kvasaro@gmail.com; we respond within 14 days.
Out-of-court dispute resolution
Consumers can obtain free assistance from a consumer ombudsman or apply to the competent Provincial Inspectorate of Trade Inspection for out-of-court dispute resolution. Rules and a list of bodies are available at polubowne.uokik.gov.pl. If a complaint remains unresolved, we will provide our consent or refusal to participate in the relevant procedure on a durable medium, as required by law.